HDAA accreditation

Dental practice accreditation is the formal recognition that a dental practice meets the requirements of the National Safety and Quality Health Service (NSQHS). This standard has been developed in conjunction with the Australian Dental association.

What is the NSQHSS?

The NSQHS standards provides a nationally consistent statement about the level of care consumers can expect from an accredited practice, boosting patient confidence in the safety and quality of services that are provided.National Safety and Quality Health Service Standards for Dentist’s were adopted by the Australian Commission on Safety and Quality in Health Care in 2011. The attainment of these standards means a dental practice has proven to be of the highest calibre in delivering quality patient care within Australia.

All Apex Dental centre branches are now HDAA accredited. This means that all our dental centres, dentists and team meet NSQHA standards. Accreditation shows our commitment to uphold the highest industry regulations and guidelines, and ongoing quality improvement, patient safety and quality care.

What does accreditation mean to our patients?

Our commitment to safety and quality: Every decision made by our dental team considers your safety and works to ensure a high quality of service.

You can provide feedback: Accreditation means this practice welcomes your feedback, whether it’s good or bad, in the interest of making things the best they can possibly be.

Your healthcare rights are protected: At this practice you have the right to access care, to safety, to be shown respect, to be informed, to be involved in decision-making, to your privacy and to provide feedback.

You can rely on our team: Our team works together to look after you in all aspects of your dental care. You can talk to any one of us about your care and your concerns.

Your privacy is protected: Measures are in place to protect your privacy, your information and data, and systems set up securely to store this information.

You can ask for information: Our dental team see you as a partner in healthcare. We will arm you with the information necessary to make the right decisions about your health.

You can see what we have achieved: The process of achieving accreditation is voluntary for dental practices. We have invested in the process of reaching and maintaining the highest safety and quality standards. Ask to see our certificate of accreditation.

You can be confident: This dental practice has systems in place to continuously improve in everything we do.

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Apex Dental

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