Treatment Policies


To schedule a dental appointment, please call 1300 273 933 or email us at: Based on availability, we may be able to see you on the same day or as soon as the next appointment is available. Appointments from new patients are always welcome.


Emergencies can be handled at any time during working hours. Dr. Gantasala and staff are always available to take care of your immediate needs. Call 1300 273 933 for emergency assistance. After hours may be available by appointment.

Health Insurance Plans

Our dental office participates in most dental insurance plans. The patient is responsible for any deductibles, co-payments, or remaining balances. Our patients may also choose to pay the dental fees in advance and then receive an insurance reimbursement cheque, directly from their insurance company.

Telephone Calls to the Dentists

If you have medical questions that only the dentist can answer, a message will be taken and your dental file will be given to your dentist, who will return your call as soon as possible. If your question is not of a medical nature, then a staff member will be happy to assist you.

Finance Policy

All payments and co-payments are due at the end of each treatment session.

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Apex Dental